Privacy Policy & Website Terms of Use

Effective Date: 24 July 2026

Millscomm Pty Ltd T/A Mills Commercial ("Mills Commercial", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. This page explains how we collect, use, disclose, store and protect your personal information, outlines our obligations under Australian privacy and anti-money laundering legislation, and sets out the terms governing your use of this website.

Privacy Policy

Mills Commercial complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to the collection, use, storage and disclosure of personal information.

What personal information do we collect?

Depending on the services we provide, we may collect information including:

  • your name, address, telephone number and email address;

  • identification documents such as a driver's licence or passport;

  • company, trust and beneficial ownership information;

  • property ownership, tenancy and transaction information;

  • financial information where reasonably required to facilitate a transaction;

  • correspondence between you and Mills Commercial; and

  • information submitted through our website, online forms, telephone, email or in person.

How do we collect your information?

We collect personal information directly from you wherever practicable. We may also collect information from your solicitor, accountant, settlement agent, financier, publicly available sources, electronic verification providers and other third parties where authorised by you or permitted by law.

Why do we collect your information?

We collect personal information to:

  • provide commercial real estate agency services;

  • market, lease, sell and manage commercial property;

  • communicate with buyers, sellers, landlords and tenants;

  • respond to enquiries and provide requested information;

  • comply with legal and regulatory obligations; and

  • improve our services and website.

We may also send you market updates, property alerts, newsletters and other communications that we believe may be relevant to your enquiry or our ongoing relationship with you. You may opt out of receiving these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Disclosure of personal information

We may disclose your information where reasonably necessary to:

  • buyers, sellers, landlords and tenants involved in a transaction;

  • solicitors, settlement agents, valuers, accountants and other professional advisers;

  • contractors and service providers engaged by Mills Commercial;

  • government authorities, regulators and law enforcement agencies where required by law; and

  • electronic identity verification providers engaged to assist with compliance obligations.

We do not sell your personal information.

AML/CTF Collection Notice

As a reporting entity under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), Mills Commercial is legally required to collect, verify and retain certain information before providing designated services.

This may include verifying your identity, collecting information relating to companies, trusts and beneficial owners, undertaking electronic identity verification, politically exposed person (PEP) and sanctions screening, and conducting ongoing customer due diligence where required.

To meet these obligations, we may use trusted third-party identity verification providers and may disclose information to AUSTRAC or other government authorities where required by law.

If you choose not to provide information required to satisfy our legal obligations, we may be unable to provide our services.

Security and Retention of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations, including record-keeping requirements under Australian law.

You may request access to, or correction of, your personal information by contacting us using the details below.

Cookies and Website Analytics

Our website may use cookies and analytics services to improve functionality, understand how visitors use the site and enhance your browsing experience. Cookies generally do not identify you personally, although they may collect technical information such as browser type, device information, pages visited and time spent on the website.

Most web browsers allow you to control or disable cookies through their browser settings.

Website Terms of Use

By accessing this website, you agree to these Website Terms of Use.

Whilst every reasonable effort is made to ensure the information contained on this website is accurate and current, Mills Commercial makes no representation or warranty as to its accuracy, completeness or suitability. All information is provided in good faith and is subject to change without notice.

All property details, including areas, dimensions, prices, rentals, outgoings and other particulars, are approximate unless otherwise stated. Prospective purchasers, tenants and investors should undertake their own enquiries and obtain independent professional advice before relying on any information contained on this website.

Unless otherwise stated, all website content, including photographs, graphics, logos, marketing material and written content, remains the property of Mills Commercial Pty Ltd and may not be reproduced without our prior written consent.

Our website may contain links to third-party websites. Mills Commercial is not responsible for the content, privacy practices or availability of those websites.

To the fullest extent permitted by law, Mills Commercial excludes all liability arising from reliance upon information contained on this website or from the use of this website.

Changes to this Policy

We may update this Privacy Policy and Website Terms of Use from time to time to reflect changes in legislation, business practices or our services. The current version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or Website Terms of Use, or wish to access or correct your personal information, please contact:

Millscomm Pty Ltd T/A Mills Commercial
Unit 14, 5 Murphy Street
O'Connor WA 6163

Phone: 0413 773 431

Email: david@millscommercial.com.au